Admin Associate Position

Admin Associate + Social Media & Marketing

• Serve as the first point of contact for potential and existing clients at the studio, and answering calls and emails on behalf of the studio.
• *Technical lead* learn all things relating to the studio system
• Contribute to a positive environment for the students, staff and clients at the studio.
• Learn and manage dance studio software and be an expert in all programming offered at the studio.
• Support any in-studio conflict resolution, problem solving and helping address any other needs of students and staff.
• Communicate with clients via email, in person and on phone for administrative support.
• Run all operations of studio programming while in studio, and create ideas and tools to enhance efficiency and effectiveness.
• Keep the booking systems/registration platforms neat, organised and updated as soon as changes are made.
• Collaborate with Studio Director during peak (competition) season to support outstanding tasks.
• Help clients register for existing classes online or with any new  inquiries about programming and enrollment.
• Greet and welcome everyone who walks into the studio (potential clients, existing clients, guests) and support them with anything needed.
• Create marketing campaigns and contribute to expanding the studio brand
• Direct social media account and bring ideas to our platforms