Communications Coordinator

About The National Ballet of Canada 

The National Ballet of Canada is one of the most exciting, innovative arts institutions in Canada, and among the top ballet companies in the world. Since its establishment in 1951, The National Ballet of Canada is celebrated for its remarkable dancers and diverse repertoire of traditional full-length classic ballets and cutting-edge contemporary work by world-renowned choreographers and designers. Our Education and Community Engagement programmes are designed to cultivate an interest in the arts and promote dance to youth and broader communities.

Executing world-class, unforgettable performances and challenging our audiences is at the core of what we do, none of which would be possible without a talented and passionate team of employees. We persist to create an environment that encourages our artists and employees to realize the fullest extent of their talents in an inclusive workplace.

Interested in being at the forefront of innovation in the performing arts industry? Join our team of trailblazers and experience the magic that defines our institution.

About the Position

Type: Full Time
Location: Toronto, ON
Hybrid: 3 days in office, 2 from home
Start date: January 22, 2024
Competitive Salary and Health Benefits Package

Reporting to the Communications Manager, the Communications Coordinator joins a dynamic team committed to promoting and celebrating the artists and activities of The National Ballet of Canada. This is a great opportunity for someone starting their career in communications with an interest in the arts. The Communications Coordinator will assist the Content Creation team and Public Relations Specialist in implementing and executing innovative content and strategic media plans to achieve box office revenue targets and promote the Company’s mission.

Key Responsibilities

• Assist in the building, approval process and distribution of communications materials, including media releases, listings, photo ops, media invites, credit pages, biographies, video credits and media interview and camera memos
• Provide support in coordinating announcements, openings, events, video and photo shoots, interviews and other National Ballet initiatives
• Build media emails using Prospect 2 and implement web updates using Kentico, a Content Management System
• Monitor and track media coverage, mount and post daily clippings and prepare media summary reports
• Schedule social media posts and upload content using Buffer
• Liaise with our digital marketing agency, providing assets and copy
• Assist in analyzing social media trends and monitoring numbers to maximize growth across all digital platforms
• Assist in preparing weekly summaries of digital media highlights and analysis
• Liaising with various internal departments and external vendors to support digital initiatives
• Assist the Associate Director of Communications and Content Strategy, Communications Manager and the Public Relations Specialist as required
• General administrative duties

Qualifications and Competencies

• A degree, diploma or certificate in Public Relations or Communications
• Strong written and oral communication skills
• Exceptional eye for detail
• Deadline-driven, and comfortable with fluctuating priorities in a fast-paced environment, and produce under high pressure situations
• Works well in a team-driven environment with the ability to work independently
• Creative and strategic thinker with the ability to consistently deliver new ideas
• Maintain a positive and enthusiastic attitude
• Strong computer skills, including proficiency in Microsoft Office with experience in Photoshop, CMS and email building software
• A passion and love for the performing arts

Working Conditions

• Primarily work out of main office, The Walter Carsen Centre, located at 470 Queens Quay West, Toronto
• Occasional work out of the Four Seasons Centre for the Performing Arts, located at 145 Queen St West, Toronto
• Hybrid work environment; minimum three (3) days a week in office and remotely from home two (2) days a week, subject to change

Compensation and Benefits

We strive to offer competitive, market-based compensation. During the interview process, we will work closely with you to determine a salary package that is commensurate with your experience and background. We understand the importance of work-life balance and are committed to supporting our employees’ overall wellbeing and productivity. We offer a range of benefits and perks to assist in maintaining this essential equilibrium:

• Complimentary season tickets to performances at the Four Season Centre for the Performing Arts
• Comprehensive Health & Dental and Paramedics Benefits package, including a Health Spending Account
• Company-matched Defined Contribution Pension Plan
• Counselling services and wellbeing resources through our Employee Assistance Program
• Summer Fridays off in July

Application Process

Please submit one PDF document that includes your cover letter, disclosing your salary expectations and updated resume to [email protected] with the subject heading “Communications Coordinator” by no later than December 20, 2023. Resumes will be reviewed as soon as they are received.  We thank all applicants for their interest; however, only those selected for an interview will be contacted. Successful candidates will be subject to a criminal background check.

The National Ballet of Canada recognizes its heightened duty to protect employees from health and safety risks. As such, an offer of employment shall be conditional on proof of full COVID-19 vaccination with a vaccine series approved by Health Canada.

All applicants must be legally entitled to work in Canada. We will primarily be using your phone number listed or email to communicate with you. It is your responsibility to include an updated phone number and email address and accepts calls/emails from unknown users. As we send time sensitive correspondence, we recommend that you check your phone, voice messages and email regularly. If no response is received within a reasonable timeframe, we will assume you are no longer interested in pursuing the opportunity. Should it be determined that any background information provided be misleading, inaccurate or incorrect, we reserve the right to discontinue with the consideration of your application.

Statement of Intention and Accommodation

The National Ballet of Canada is committed to fostering an inclusive, accessible, and equitable environment where employees feel valued and respected. We are committed to reflect the diversity of our community, our city and our country. We strive to ensure our recruitment and selection processes are bias-free. We welcome and encourage submissions from Indigenous, Black and People of Colour, the Deaf and disabled as well as individuals of all genders, cultures, ethnicities, sexual orientations, and abilities. We are committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). The Human Resources department will work with applicants requesting accommodation at any stage of the hiring process.